The hotel is within walking distance of all of the major attractions in town. Those staying at the Heartland Hotel Queenstown will find that there are many other areas to explore as well. They will be able to go skiing, visit the lake, play golf, and much more. The Heartland Hotel Queenstown is located just 300 m from the town center. Guests will find that a number of attractions are within walking distance. To reach other areas in and around the city, they can use public transportation or rental cars.

Guests will find that the rooms at the Heartland Hotel Queenstown feature a variety of modern amenities such as TV, mini bars, bathrooms, hairdryers, and tea and coffee making facilities. The hotel has 81 rooms including 5 family rooms.

The hotel offers fax and photocopy services, as well as a currency exchange desk. Those staying at the Heartland Hotel Queenstown will also be able to have a drink at the onsite bar and dine at the onsite restaurant.